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The idea for Finnegan-Reztek began in November of 1986 as a result of a project at the Three Mile Island Nuclear Power Plant, TMI. TMI was in the process of removing radioactive fuel rods and debris from the Unit 2 Reactor. Standing thirty-five feet over the water-filled reactor, workers were using video monitors to guide them as they crushed and removed the fuel rods with hydraulic pincers. The objective was to retrieve the fragments, place them into metal containers submerged in the reactor vessel, and ship the canisters to disposal sites.
Occasionally, hydraulic oil would leak into the reactor coolant water. The hydraulic oil, an organic nutrient source, combined with heat from the fuel rods and light from the video monitors engendering bacteria blooms in the water. These blooms made it difficult for the workers to see, an obstacle that slowed the removal process considerably.
The plant engineers and chemists tried for months without success to devise a water treatment system to oxidize the hydraulic oil in-situ, in other words, to turn it into carbon dioxide and water. At the time, Mr. Finnegan was working for an ozone manufacturer and was called in by TMI to help.
The ozone manufacturer that employed Mr. Finnegan was not at all interested in the engineering or service aspect of the TMI project. Like other ozone companies, they focused on manufacturing to the exclusion of service.
Mr. Finnegan recognized an increasing need in the market for a company that specialized in applications engineering and field service of ozone equipment. TMI was the turning point. Mr. Finnegan left the manufacturing company, took on the TMI project, and within one month devised a practical oxidation process to control the organic content of the water.
The success of this project coupled with the realization that ozone manufacturers neglected to provide expert application and field service support resulted in the birth of Finnegan-Reztek.
In 1997, Mr. Finnegan acquired Reztek International from the Boston Edison Company. The acquisition of Reztek allowed Finnegan-Reztek to extend and amplify its presence on the east coast because of Reztek’s very large customer base there. Quite quickly, Finnegan-Reztek remedied the design flaws in the Reztek ozone generator, a success that delighted Reztek customers. In fact, before the acquisition many Reztek customers had been ambivalent or negative about ozone. Through excellent engineering and technical service, Finnegan-Reztek converted Reztek’s customer base into a very satisfied lot.
Since that time, Finnegan-Reztek has steadily increased its customer base mostly through word-of-mouth sales. Finnegan-Reztek’s happy customers are its best salesman, and have played an instrumental role in the success of the Finnegan-Reztek organization. Finnegan-Reztek is grateful for their support.
In the spring of 2002, Finnegan-Reztek opened a satellite office in El Paso, Texas in order to better service it growing client base. From this location, Finnegan-Reztek is now serving customers all over the Southwest.
Finnegan-Reztek attributes it success to its focus on rapid and reliable customer service and the superiority of its managed ozone treatment systems to both traditional chemical disinfection and to its competitor’s ozone treatment systems. Put simply, Finnegan-Reztek’s ozone generator work “day in and day out.” They don’t quit. For years Finnegan-Reztek customers have enjoyed the benefits of ozone, and they will continue to do so for many more to come.
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